Order Processing

All orders are shipped Monday – Friday, excluding holidays. We try our best to ship all orders within 48 hours of receiving the order from our Miami warehouse location. Orders placed Saturday – Sunday will be processed Monday. You will be notified with a tracking number when your package has shipped. Processing time is subject to change and may be longer due to high order volume.

Please note orders are not shipped with signature required. Kolane.com, LLC is not responsible for any lost or stolen packages that note delivery confirmation to the correct shipping address. Kolane.com, LLC is not responsible for orders shipped to incorrect addresses provided by the customer. Kolane.com, LLC is not responsible in the event of any delays in shipping or delivery due to force of nature or other uncontrollable events.

USA Shipping

Once your processed, orders are delivered within 2-5 business days. We cannot ship to P.O. Boxes at this time.

International Shipping

We ship worldwide. Shipping rates will be calculated at checkout. Taxes + Duties are not included for shipping outside of the US. There may be additional charges imposed by your country. Buyers are responsible for understanding and paying these charges. Please note, if shipped internationally, the clearance procedures can cause delays beyond our original delivery estimates. We do not ship to P.O. Boxes and Military Addresses/Bases.

Payment Methods

We accept payments from all major credit cards, Google Pay, and Apple Pay.

Sales Tax

Sales tax is collected in select states as required by law. You can see the exact sales tax on your order on the checkout page.